/* ───────────────────────────────────────────────────────────────────
   Help center — /{culture}/help, /help/{slug}, /help/{slug}?q={id}

   Ported from the signed-off prototype Help-Center-KZ.html
   (Help-Center-Dev-Handoff.md, 2026-07-29). Loaded only by the three
   help views; every rule is scoped to `.hc` because the design's class
   names are generic (.panel, .side, .search, .chat …) and must not
   leak into the shared header/footer or any other marketing page.

   The tokens below mirror marketing/tokens.css values under the
   prototype's own names, so the ported rules stay diffable against it.
   ─────────────────────────────────────────────────────────────────── */

.hc {
  --blue-50: rgb(239, 244, 255);
  --blue-100: rgb(221, 232, 255);
  --blue-300: rgb(158, 190, 254);
  --blue-400: rgb(114, 158, 254);
  --blue-500: rgb(79, 137, 252);
  --blue-600: rgb(46, 111, 232);
  --ink: #0F1B3D;
  --ink-soft: #1C2A45;
  --body: #41526B;
  --muted: #64748B;
  --faint: #94A3B8;
  --border: #E6EAF2;
  --hairline: rgba(15, 27, 61, 0.07);
  --page: #F4F6FC;
  --card: #FFFFFF;
  --r-sm: 10px;
  --r-md: 14px;
  --r-lg: 16px;
  --r-xl: 20px;
  --shadow-soft: 0 1px 2px rgba(15, 27, 61, 0.05);
  --shadow-hover: 0 12px 32px -14px rgba(15, 27, 61, 0.16);
  --focus-ring: 0 0 0 4px rgba(79, 137, 252, 0.18);

  background: var(--page);
  color: var(--ink);
  font-family: Inter, -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
}

/* The shared chrome pulls itself up over the page (#atasuaiHeader{margin-bottom:-72px}
   in site.css) and expects the first section to re-add that height from the inside.
   site.css only injects the spacer for a page whose root is a <div>; these views render
   <main> straight after the header, so the strip is claimed here — which also keeps
   every spacing value below exactly as the prototype authored it. */
.hc::before { content: ''; display: block; height: 72px; }

.hc a { color: inherit; }
.hc button { font-family: inherit; }

/* ══════════ Hero ══════════ */
.hc .hero { position: relative; padding: 76px 32px 56px; text-align: center; }
/* Decorative glow lives in its own clipped layer so the search
   dropdown can overflow the hero without being cut off. */
.hc .hero-glow { position: absolute; inset: 0; overflow: hidden; pointer-events: none; }
.hc .hero-glow::before { content: ''; position: absolute; left: 50%; top: -340px; transform: translateX(-50%); width: 900px; height: 560px; border-radius: 50%; background: radial-gradient(closest-side, rgba(79, 137, 252, 0.14), transparent 72%); }
.hc .hero h1 { position: relative; margin: 0; font-size: 44px; font-weight: 800; letter-spacing: -0.025em; }
.hc .hero p { position: relative; margin: 14px auto 0; font-size: 17px; color: var(--muted); max-width: 520px; line-height: 1.55; }

/* Search */
.hc .search-wrap { position: relative; max-width: 640px; margin: 32px auto 0; }
.hc .search { display: flex; align-items: center; gap: 12px; background: #fff; border: 1px solid var(--border); border-radius: var(--r-md); padding: 0 18px; height: 54px; box-shadow: var(--shadow-soft); transition: border-color .16s, box-shadow .16s; }
.hc .search:focus-within { border-color: var(--blue-400); box-shadow: var(--focus-ring); }
.hc .search > svg { flex-shrink: 0; color: var(--faint); }
.hc .search input { flex: 1; min-width: 0; border: none; outline: none; background: transparent; font-family: inherit; font-size: 16px; color: var(--ink); }
/* tokens.css rings every focused input with --shadow-focus. Here the whole field is the
   control and already lights up through .search:focus-within, so a second rounded ring
   inside it is just a box within a box. */
.hc .search input:focus, .hc .search input:focus-visible { outline: none; box-shadow: none; }
.hc .search input::placeholder { color: var(--faint); }
.hc .search-kbd { flex-shrink: 0; font-size: 12px; font-weight: 600; color: var(--faint); border: 1px solid var(--border); border-radius: 6px; padding: 3px 7px; background: var(--page); }
.hc .search:focus-within .search-kbd { display: none; }
.hc .search-spin { flex-shrink: 0; width: 15px; height: 15px; border: 2px solid var(--border); border-top-color: var(--blue-500); border-radius: 50%; animation: hcSpin .7s linear infinite; display: none; }
.hc .search-wrap.is-busy .search-spin { display: block; }
.hc .search-wrap.is-busy .search-kbd { display: none; }
@keyframes hcSpin { to { transform: rotate(360deg); } }
.hc .search-results { position: absolute; z-index: 40; top: calc(100% + 8px); left: 0; right: 0; background: #fff; border: 1px solid var(--border); border-radius: var(--r-md); box-shadow: 0 24px 60px -16px rgba(15, 27, 61, 0.22); max-height: 420px; overflow: auto; text-align: left; display: none; }
.hc .search-results.is-open { display: block; }
.hc .sr-item { display: block; width: 100%; text-align: left; padding: 14px 18px; border: none; background: transparent; cursor: pointer; border-bottom: 1px solid var(--hairline); text-decoration: none; }
.hc .sr-item:last-child { border-bottom: none; }
.hc .sr-item:hover, .hc .sr-item.is-cursor { background: var(--page); }
.hc .sr-item:focus-visible { outline: none; background: var(--page); box-shadow: inset 0 0 0 2px var(--blue-300); }
.hc .sr-q { display: block; font-size: 14.5px; font-weight: 600; color: var(--ink); line-height: 1.4; }
.hc .sr-cat { display: block; margin-top: 4px; font-size: 12.5px; font-weight: 600; color: var(--blue-600); }
.hc .sr-empty { padding: 20px 18px; font-size: 14px; color: var(--muted); }
.hc .sr-item mark { background: rgba(79, 137, 252, 0.18); color: inherit; border-radius: 3px; padding: 0 1px; }

/* ══════════ Layout ══════════ */
.hc .shell { max-width: 1160px; margin: 0 auto; padding: 0 32px 88px; }

/* Category cards (home) */
.hc .cat-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; margin-top: 28px; }
.hc .cat-card { display: flex; flex-direction: column; gap: 14px; padding: 24px; background: var(--card); border: 1px solid var(--border); border-radius: var(--r-lg); text-decoration: none; transition: border-color .16s, transform .16s, box-shadow .16s; }
.hc .cat-card:hover { border-color: var(--blue-300); transform: translateY(-2px); box-shadow: var(--shadow-hover); }
.hc .cat-ico { display: inline-flex; width: 44px; height: 44px; align-items: center; justify-content: center; border-radius: 12px; background: var(--blue-50); color: var(--blue-600); flex-shrink: 0; }
.hc .cat-card h3 { margin: 0; font-size: 16.5px; font-weight: 700; letter-spacing: -0.01em; color: var(--ink); display: flex; align-items: center; gap: 7px; }
.hc .cat-card h3 svg { opacity: 0; transform: translateX(-3px); transition: all .16s; color: var(--blue-600); flex-shrink: 0; }
.hc .cat-card:hover h3 svg { opacity: 1; transform: translateX(0); }
.hc .cat-card p { margin: 0; font-size: 13.5px; line-height: 1.55; color: var(--muted); }

/* Disabled in the console: the card stays where it is so the grid keeps its shape, but it is not
   a link — no hover lift, no arrow, muted text, and the icon tile loses its blue. `pointer-events`
   is belt to the missing href's braces, and it also stops the tap highlight on touch. */
.hc .cat-card.is-off,
.hc .side-item.is-off { pointer-events: none; cursor: default; }
.hc .cat-card.is-off { background: var(--page); border-color: var(--border); }
.hc .cat-card.is-off .cat-ico { background: #EDF0F7; color: var(--faint); }
.hc .cat-card.is-off h3 { color: var(--muted); }
.hc .cat-card.is-off p { color: var(--faint); }
.hc .side-item.is-off { color: var(--faint); }
.hc .side-item.is-off svg { color: var(--faint); opacity: .7; }

.hc .sect-label { margin: 56px 0 0; font-size: 12px; font-weight: 700; letter-spacing: 0.08em; color: var(--faint); text-transform: uppercase; }
.hc .sect-title { margin: 6px 0 0; font-size: 26px; font-weight: 800; letter-spacing: -0.02em; }

/* ══════════ Category view ══════════ */
.hc .cat-layout { display: grid; grid-template-columns: 264px 1fr; gap: 24px; align-items: start; padding-top: 40px; }
.hc .side { position: sticky; top: 96px; background: var(--card); border: 1px solid var(--border); border-radius: var(--r-lg); padding: 10px; }
.hc .side-item { display: flex; align-items: center; gap: 11px; width: 100%; padding: 10px 12px; border: none; border-radius: var(--r-sm); background: transparent; font-size: 14.5px; font-weight: 500; color: var(--ink-soft); cursor: pointer; text-decoration: none; transition: background .14s, color .14s; }
.hc .side-item svg { flex-shrink: 0; color: var(--muted); transition: color .14s; }
.hc .side-item:hover { background: var(--page); }
.hc .side-item.is-on { background: var(--blue-50); color: var(--blue-600); font-weight: 600; }
.hc .side-item.is-on svg { color: var(--blue-600); }
.hc .side-item + .side-item { margin-top: 2px; }

.hc .panel { background: var(--card); border: 1px solid var(--border); border-radius: var(--r-xl); padding: 32px; }
.hc .crumb { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; font-size: 13.5px; font-weight: 500; color: var(--muted); margin-bottom: 14px; }
.hc .crumb a { color: var(--muted); text-decoration: none; }
.hc .crumb a:hover { color: var(--blue-600); }
.hc .crumb svg { flex-shrink: 0; }
.hc .panel-head { display: flex; align-items: center; gap: 16px; padding-bottom: 22px; border-bottom: 1px solid var(--hairline); }
.hc .panel-head .cat-ico { width: 48px; height: 48px; }
.hc .panel-head h1, .hc .panel-head h2 { margin: 0; font-size: 26px; font-weight: 700; letter-spacing: -0.02em; line-height: 1.25; }
.hc .panel-head p { margin: 4px 0 0; font-size: 14px; color: var(--muted); }
/* "11 сұрақ" — the count's noun reads as part of the number, so it stays lowercase
   whatever case the language pack stores it in. */
.hc .qa-count { margin-left: auto; flex-shrink: 0; font-size: 13px; font-weight: 600; color: var(--muted); background: var(--page); border: 1px solid var(--border); border-radius: 999px; padding: 5px 12px; font-variant-numeric: tabular-nums; text-transform: lowercase; }

/* ══════════ Accordion — the core component ══════════
   One frame per question. Click → the SAME bordered frame
   expands and the answer (text / images / video) opens inside it. */
.hc .qa-list { margin-top: 22px; }
/* Sticky 72px header + breathing room, so a #q{id} deep link never
   lands the frame under the chrome. */
.hc .qa { background: #fff; border: 1px solid var(--border); border-radius: var(--r-md); transition: border-color .18s, box-shadow .18s; scroll-margin-top: 96px; }
.hc .qa + .qa { margin-top: 10px; }
.hc .qa:hover { border-color: #D3DCEC; }
.hc .qa.is-open { border-color: var(--blue-300); box-shadow: 0 0 0 4px rgba(79, 137, 252, 0.08); }
.hc .qa-head { display: flex; align-items: center; gap: 14px; width: 100%; padding: 17px 18px; border: none; background: transparent; cursor: pointer; text-align: left; border-radius: var(--r-md); }
.hc .qa-head:focus-visible { outline: none; box-shadow: var(--focus-ring); }
.hc .qa-num { flex-shrink: 0; width: 28px; height: 28px; display: inline-flex; align-items: center; justify-content: center; border-radius: 8px; background: var(--page); color: var(--muted); font-size: 12.5px; font-weight: 600; font-variant-numeric: tabular-nums; transition: background .18s, color .18s; }
.hc .qa.is-open .qa-num { background: var(--blue-50); color: var(--blue-600); }
.hc .qa-q { flex: 1; min-width: 0; font-size: 15.5px; font-weight: 600; line-height: 1.45; color: var(--ink); }
.hc .qa-cat { display: block; margin-top: 4px; font-size: 12.5px; font-weight: 600; color: var(--blue-600); }
.hc .qa-chev { flex-shrink: 0; color: var(--faint); transition: transform .22s cubic-bezier(0.16, 1, 0.3, 1), color .18s; }
.hc .qa.is-open .qa-chev { transform: rotate(180deg); color: var(--blue-600); }
.hc .qa-body { display: grid; grid-template-rows: 0fr; transition: grid-template-rows .28s cubic-bezier(0.16, 1, 0.3, 1); }
.hc .qa.is-open .qa-body { grid-template-rows: 1fr; }
.hc .qa-body-clip { overflow: hidden; min-height: 0; }
.hc .qa-a { padding: 2px 18px 20px 60px; font-size: 14.5px; line-height: 1.7; color: var(--body); overflow-wrap: break-word; }
.hc .qa-a > :first-child { margin-top: 0; }
.hc .qa-a p { margin: 0 0 12px; }
.hc .qa-a p:last-child { margin-bottom: 0; }
.hc .qa-a ol, .hc .qa-a ul { margin: 0 0 12px; padding-left: 20px; }
.hc .qa-a li { margin-bottom: 7px; }
.hc .qa-a li:last-child { margin-bottom: 0; }
.hc .qa-a strong, .hc .qa-a b { color: var(--ink); font-weight: 600; }
.hc .qa-a a { color: var(--blue-600); font-weight: 500; text-decoration: none; }
.hc .qa-a a:hover { text-decoration: underline; }
.hc .qa-path { display: inline-block; background: var(--page); border: 1px solid var(--border); border-radius: 6px; padding: 1px 7px; font-size: 13px; font-weight: 500; color: var(--ink-soft); white-space: nowrap; }
/* Answers are authored in the admin's rich-text editor, so the body can
   carry headings, images and tables the prototype never had. Keep them
   inside the frame instead of letting a fixed width blow the layout. */
.hc .qa-a h1, .hc .qa-a h2, .hc .qa-a h3, .hc .qa-a h4 { margin: 18px 0 8px; font-size: 15.5px; font-weight: 700; color: var(--ink); letter-spacing: -0.01em; }
.hc .qa-a img, .hc .qa-a video, .hc .qa-a iframe { display: block; max-width: 100%; height: auto; margin: 14px 0; border-radius: 12px; border: 1px solid var(--border); }
.hc .qa-a table { display: block; max-width: 100%; overflow-x: auto; border-collapse: collapse; }
.hc .qa-a td, .hc .qa-a th { border: 1px solid var(--border); padding: 7px 10px; }

/* The answer standing on its own — a single-question page has no numbered row to
   align with, so it drops the accordion's left indent. */
.hc .qa-a.is-plain { padding: 22px 0 0; font-size: 15px; }

/* A frame that links to its own page instead of expanding — used by the
   "other questions" list on a single-question page. */
.hc .qa-link { display: flex; align-items: center; gap: 14px; padding: 15px 18px; text-decoration: none; border-radius: var(--r-md); }
.hc .qa-link .cat-ico { width: 34px; height: 34px; border-radius: 10px; }
.hc .qa-link .qa-q { font-size: 14.5px; }
.hc .qa-link .qa-arrow { flex-shrink: 0; color: var(--faint); transition: transform .18s, color .18s; }
.hc .qa-link:hover .qa-arrow { transform: translateX(3px); color: var(--blue-600); }

/* A section title with no eyebrow above it carries the eyebrow's top margin. */
.hc .sect-title.is-lone { margin-top: 56px; }

/* Media inside an expanded answer — screenshots & video */
.hc .qa-media { margin: 14px 0; }
.hc .qa-media img, .hc .qa-media video { display: block; width: 100%; max-width: 560px; border-radius: 12px; border: 1px solid var(--border); }
.hc .qa-media video { aspect-ratio: 16/9; background: var(--ink); }
.hc .qa-media figcaption { margin-top: 8px; font-size: 12.5px; color: var(--faint); }
.hc .qa-media-row { display: flex; gap: 12px; flex-wrap: wrap; }
.hc .qa-media-row img { max-width: 270px; }

/* Empty category */
.hc .qa-empty { padding: 44px 20px; text-align: center; font-size: 14.5px; color: var(--muted); }

/* ══════════ Still have questions — CTA ══════════ */
.hc .cta { position: relative; overflow: hidden; margin-top: 56px; border-radius: var(--r-xl); background: linear-gradient(160deg, #1A2E66, #0F1B3D); padding: 44px 48px; display: flex; align-items: center; gap: 32px; flex-wrap: wrap; }
.hc .cta::before { content: ''; position: absolute; right: -60px; top: -80px; width: 280px; height: 280px; border-radius: 50%; background: radial-gradient(circle, rgba(79, 137, 252, 0.5), transparent 70%); }
.hc .cta-txt { position: relative; flex: 1; min-width: 260px; }
.hc .cta-chip { display: inline-flex; align-items: center; gap: 7px; padding: 5px 11px; background: rgba(255, 255, 255, 0.13); border-radius: 999px; font-size: 11px; font-weight: 700; letter-spacing: 0.06em; color: #fff; text-transform: uppercase; }
.hc .cta-chip .dot { width: 7px; height: 7px; border-radius: 50%; background: #4ADE80; }
.hc .cta h2 { margin: 16px 0 0; font-size: 26px; font-weight: 800; letter-spacing: -0.02em; color: #fff; }
.hc .cta p { margin: 10px 0 0; font-size: 14.5px; line-height: 1.6; color: rgba(255, 255, 255, 0.72); max-width: 480px; }
.hc .cta-actions { position: relative; display: flex; gap: 12px; flex-wrap: wrap; }
.hc .cta-btn { display: inline-flex; align-items: center; gap: 8px; padding: 12px 22px; border: none; border-radius: 999px; font-size: 14.5px; font-weight: 600; text-decoration: none; cursor: pointer; transition: all .18s; }
.hc .cta-btn.pri { background: #fff; color: var(--ink); }
.hc .cta-btn.pri:hover { background: var(--blue-50); }
.hc .cta-btn.sec { background: rgba(255, 255, 255, 0.1); color: #fff; border: 1px solid rgba(255, 255, 255, 0.22); }
.hc .cta-btn.sec:hover { background: rgba(255, 255, 255, 0.18); }

/* ══════════ AI assistant chat ══════════ */
.hc .chat-fab { position: fixed; right: 24px; bottom: 24px; z-index: 80; width: 58px; height: 58px; border: none; border-radius: 50%; background: var(--blue-500); color: #fff; cursor: pointer; display: flex; align-items: center; justify-content: center; box-shadow: 0 10px 28px -8px rgba(46, 111, 232, 0.55); transition: background .16s, transform .16s, box-shadow .16s; }
.hc .chat-fab:hover { background: var(--blue-600); transform: translateY(-2px); box-shadow: 0 16px 36px -10px rgba(46, 111, 232, 0.6); }
.hc .chat-fab .ic { position: absolute; transition: opacity .18s, transform .18s; }
.hc .chat-fab .ic-x { opacity: 0; transform: rotate(-90deg) scale(0.6); }
.hc .chat-fab.is-open .ic-chat { opacity: 0; transform: rotate(90deg) scale(0.6); }
.hc .chat-fab.is-open .ic-x { opacity: 1; transform: rotate(0) scale(1); }
.hc .chat-fab .pulse { position: absolute; top: 5px; right: 5px; width: 12px; height: 12px; border-radius: 50%; background: #4ADE80; border: 2px solid #fff; }
.hc .chat-fab.is-open .pulse { display: none; }

.hc .chat { position: fixed; right: 24px; bottom: 96px; z-index: 80; width: min(392px, calc(100vw - 32px)); max-height: min(600px, calc(100vh - 130px)); display: flex; flex-direction: column; background: #fff; border: 1px solid var(--border); border-radius: var(--r-xl); box-shadow: 0 32px 80px -20px rgba(15, 27, 61, 0.35); overflow: hidden; opacity: 0; transform: translateY(14px) scale(0.98); pointer-events: none; transition: opacity .22s cubic-bezier(0.16, 1, 0.3, 1), transform .22s cubic-bezier(0.16, 1, 0.3, 1); }
.hc .chat.is-open { opacity: 1; transform: translateY(0) scale(1); pointer-events: auto; }

.hc .chat-head { position: relative; overflow: hidden; flex-shrink: 0; display: flex; align-items: center; gap: 12px; padding: 16px 18px; background: linear-gradient(160deg, #1A2E66, #0F1B3D); }
.hc .chat-head::before { content: ''; position: absolute; right: -40px; top: -60px; width: 180px; height: 180px; border-radius: 50%; background: radial-gradient(circle, rgba(79, 137, 252, 0.5), transparent 70%); }
.hc .chat-ava { position: relative; flex-shrink: 0; width: 40px; height: 40px; border-radius: 13px; background: rgba(255, 255, 255, 0.12); display: flex; align-items: center; justify-content: center; color: #fff; }
.hc .chat-head-t { position: relative; min-width: 0; }
.hc .chat-head-t b { display: block; font-size: 15px; font-weight: 700; color: #fff; letter-spacing: -0.01em; }
.hc .chat-head-t span { display: flex; align-items: center; gap: 6px; margin-top: 3px; font-size: 12px; color: rgba(255, 255, 255, 0.65); }
.hc .chat-head-t .dot { width: 7px; height: 7px; border-radius: 50%; background: #4ADE80; animation: hcChatPulse 1.6s infinite; flex-shrink: 0; }
@keyframes hcChatPulse { 0%, 100% { opacity: 1; } 50% { opacity: 0.4; } }
.hc .chat-beta { position: relative; margin-left: auto; font-size: 10px; font-weight: 700; letter-spacing: 0.07em; color: #fff; background: rgba(255, 255, 255, 0.14); border-radius: 999px; padding: 4px 9px; }

.hc .chat-msgs { flex: 1; overflow-y: auto; padding: 16px; background: var(--page); display: flex; flex-direction: column; gap: 10px; }
.hc .msg { max-width: 85%; padding: 10px 14px; border-radius: 16px; font-size: 13.5px; line-height: 1.55; animation: hcMsgIn .24s cubic-bezier(0.16, 1, 0.3, 1) both; }
@keyframes hcMsgIn { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: none; } }
.hc .msg.bot { align-self: flex-start; background: #fff; border: 1px solid var(--border); border-bottom-left-radius: 6px; color: var(--body); }
.hc .msg.user { align-self: flex-end; background: var(--blue-500); color: #fff; border-bottom-right-radius: 6px; }
.hc .msg.bot b { color: var(--ink); font-weight: 600; }
.hc .msg-hit { display: block; margin-top: 10px; padding: 10px 12px; background: var(--blue-50); border: 1px solid var(--blue-100); border-radius: 12px; text-decoration: none; cursor: pointer; transition: border-color .14s, background .14s; }
.hc .msg-hit:hover { border-color: var(--blue-300); background: #fff; }
.hc .msg-hit b { display: block; font-size: 13px; color: var(--ink); line-height: 1.4; }
.hc .msg-hit span { display: block; margin-top: 3px; font-size: 11.5px; font-weight: 600; color: var(--blue-600); }
.hc .msg-note { font-size: 11.5px; color: var(--faint); margin-top: 8px; }
.hc .typing { align-self: flex-start; display: flex; gap: 5px; padding: 13px 16px; background: #fff; border: 1px solid var(--border); border-radius: 16px; border-bottom-left-radius: 6px; }
.hc .typing i { width: 7px; height: 7px; border-radius: 50%; background: var(--blue-400); animation: hcTp 1.1s infinite; }
.hc .typing i:nth-child(2) { animation-delay: 0.15s; }
.hc .typing i:nth-child(3) { animation-delay: 0.3s; }
@keyframes hcTp { 0%, 60%, 100% { transform: none; opacity: 0.45; } 30% { transform: translateY(-4px); opacity: 1; } }

.hc .chat-chips { display: flex; flex-wrap: wrap; gap: 7px; padding: 0 16px 12px; background: var(--page); }
.hc .chat-chips:empty { display: none; }
.hc .chat-chip { border: 1px solid var(--border); background: #fff; border-radius: 999px; padding: 7px 13px; font-size: 12.5px; font-weight: 500; color: var(--ink-soft); cursor: pointer; text-align: left; transition: border-color .14s, color .14s; }
.hc .chat-chip:hover { border-color: var(--blue-300); color: var(--blue-600); }

.hc .chat-in { flex-shrink: 0; display: flex; align-items: center; gap: 10px; padding: 12px 14px; background: #fff; border-top: 1px solid var(--hairline); }
.hc .chat-in input { flex: 1; min-width: 0; border: none; outline: none; font-family: inherit; font-size: 13.5px; color: var(--ink); background: transparent; }
/* Same as the hero field: the message row is the control, not the <input> inside it.
   The caret is the focus cue here — the panel opens with this input already focused. */
.hc .chat-in input:focus, .hc .chat-in input:focus-visible { outline: none; box-shadow: none; }
.hc .chat-in input::placeholder { color: var(--faint); }
.hc .chat-send { flex-shrink: 0; width: 38px; height: 38px; border: none; border-radius: 12px; background: var(--blue-500); color: #fff; cursor: pointer; display: flex; align-items: center; justify-content: center; transition: background .16s; }
.hc .chat-send:hover { background: var(--blue-600); }
.hc .chat-send:disabled { background: var(--border); cursor: default; }
.hc .chat-wa { display: inline-flex; align-items: center; gap: 7px; margin-top: 10px; padding: 9px 14px; background: #0F1B3D; color: #fff; border-radius: 999px; font-size: 12.5px; font-weight: 600; text-decoration: none; }
.hc .chat-wa:hover { background: #1A2E66; }

/* ══════════ Responsive ══════════ */
@media (max-width: 1040px) {
  .hc .cat-grid { grid-template-columns: repeat(2, 1fr); }
  .hc .cat-layout { grid-template-columns: 1fr; }
  .hc .side { position: static; display: flex; overflow-x: auto; gap: 6px; padding: 8px; -webkit-overflow-scrolling: touch; }
  .hc .side-item { width: auto; flex-shrink: 0; white-space: nowrap; }
  .hc .side-item + .side-item { margin-top: 0; }
}
@media (max-width: 640px) {
  .hc .hero { padding: 52px 20px 40px; }
  .hc .hero h1 { font-size: 32px; }
  .hc .shell { padding: 0 16px 64px; }
  .hc .cat-grid { grid-template-columns: 1fr; }
  .hc .panel { padding: 20px 16px; }
  .hc .qa-a { padding-left: 18px; }
  .hc .cta { padding: 32px 24px; }
  .hc .chat-fab { right: 16px; bottom: 16px; }
  .hc .chat { right: 16px; bottom: 86px; }
  /* A "/" shortcut hint is noise on a device with no keyboard. */
  .hc .search-kbd { display: none; }
  .hc .panel-head { flex-wrap: wrap; }
  .hc .qa-count { margin-left: 0; }
}

@media (prefers-reduced-motion: reduce) {
  .hc .qa-body { transition: none; }
  .hc .qa-chev, .hc .cat-card, .hc .chat, .hc .chat-fab { transition: none; }
  .hc .msg { animation: none; }
  .hc .typing i, .hc .chat-head-t .dot, .hc .search-spin { animation: none; }
}