Help Center
Rules
Rules
Platform rules and policies
When using the Atasuai platform, the user must perform only legal actions and use the platform functionality as intended.
No. Each user is allowed to open only one account. If multiple accounts are detected, they may be blocked.
An account may be blocked in case of violating rules, entering false information, abusing the system, or harming other users.
It is prohibited to sell goods that are illegal, counterfeit, or dangerous. If such goods are identified, the platform has the right to remove them.
No. The product name, description, price, and images must be accurate and genuine. Incorrect or misleading information is not allowed.
Products listed on Atasuai Market can be sold by other sellers as resellers in their online stores. The owner of the product is responsible for the accuracy of the information.
No. Resellers cannot change the main characteristics of the product and sell it under the original terms.
Abuse is considered to be collecting bonuses or points through deception, exploiting technical errors, or fraudulent actions.
In case of a rule violation, Atasuai can issue a warning, revoke the bonus and Jarmaq, or impose a temporary/permanent restriction on the account.
Yes, the platform has the right to update the rules. Changes apply from the moment they are published on the platform.
In disputed situations, the user should contact the support service. Atasuai will review the situation and offer a solution in accordance with the platform's rules.
Support service
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